Politics

US Sues Adobe Over Hidden Subscription Fees

Jun 18, 2024 1 min read

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The U.S. government has filed a lawsuit against Adobe, the company behind Photoshop and Acrobat, alleging that the software giant failed to clearly disclose crucial terms related to its subscription plans. According to the complaint, Adobe hid important details about early termination fees, which can reach hundreds of dollars, behind fine print, textboxes, and hyperlinks. The lawsuit, filed by the Federal Trade Commission in a San Jose federal court, claims that these fees are only revealed to customers when they attempt to cancel their "annual, paid monthly" subscription plans.

The government seeks civil fines, an injunction, and other remedies as part of the lawsuit. The complaint also accuses Adobe of making the cancellation process excessively difficult, requiring customers to navigate multiple online pages or interact with several customer service representatives. Adobe has not yet responded to requests for comment regarding the lawsuit.

#business #lawsuits #tech #world

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