OpenAI's ChatGPT Under Fire in EU for Privacy Breaches and Misinformation

OpenAI's ChatGPT Under Fire in EU for Privacy Breaches and Misinformation

The Austrian privacy organization NOYB has filed a complaint with the country's data protection authority against OpenAI, the developer of the AI-driven chatbot ChatGPT. The complaint focuses on an incident where ChatGPT reportedly provided incorrect personal information, specifically a wrong birth date, and subsequently refused to rectify or delete the data upon request. NOYB alleges that this refusal violates the General Data Protection Regulation (GDPR) which mandates the accuracy of personal data and grants individuals the right to have incorrect data corrected.

The complaint also raises broader concerns about the transparency of OpenAI's data processing practices, as the company has not provided details on the origins of its training data or the data stored about individuals by ChatGPT. These issues highlight ongoing challenges within the EU regarding AI and data privacy, with OpenAI already facing scrutiny from Italian authorities and the European Commission examining Microsoft's significant investment in the company for compliance with EU competition laws.

OpenAI's privacy policy indicates that users can request corrections if the AI chatbot generates "factually inaccurate information," but the company admits it may not be able to correct every inaccuracy. The action by NOYB underscores the increasing calls for accountability and transparency in the field of AI, as the reliance on such technologies continues to grow within the EU and globally.

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